case study
helping a new line of
business get off the ground

Starting up a new line of business within an existing company can often require new skill sets that have little relevance outside of the start-up process.

To allow this company to start-up a new telephone based delivery system we undertook all of the project management to implement the IT, telephony, process workflow and logistics operations.

This enabled the company's management team to concentrate on the personnel and marketing operations more closely related to it's mainstream activity.

Once the operation had been set up and proven to be sound, day to day operation was passed back to management.