Business Continuity ETPConsulting

Case Study 1

Business continuity management on a global scale

The structured implementation of a BCM strategy throughout 102 discrete and diverse business units for a global UK manufacturing and retail organisation presented quite a challenge.

With annual turnovers in excess of £1bln and with manufacturing and sales operations extending across Europe, North and South America and the Far East, this organisation needed to implement a consistent and standardised approach to Business Continuity Planning and Management.

Needing skills in both Business Continuity Management, to achieve the primary goal, and Project management to control the process. Simply getting all the right people in the right place at the right time was a significant achievement. Run over a three month period with a dedicated team of 4 consultants, this project was split into two distinct phases. Starting with a number of regional BCM workshops in the UK, Sweden, USA, Canada and Singapore to introduce the BCM Methodology and brainstorm business risks, the workshops were followed up with a BCM review schedule to test the integrity, breadth and depth of individual business unit plans.

Having successfully brought together different areas of the business, working together to identify business risks and internal constraints and dependencies etc, it was possible to introduce a standardised approach to continuity management and integrate this with the company's existing Control Risk Self Assessment processes.

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